So how could I get back Norton AntiVirus?įour e-mails and a phone call with their Tech support were no help. My original was on my Norton Systems Disk which they told me not to use because it is incompatible. However the utility also deleted my Norton AntiVirus program. Then I reinstalled Norton Personal Firewall and it worked fine. A few more emails to tech support and they had me download a utility that would remove all Norton products from my computer. I did the uninstall, but evidently it left behind troublesome files that were interfering with my Norton Personal Firewall. Their response was, " Norton Internet Security is not compatible with your Mac." Well, hello! Why did Live Update take me to a link that recommended I upgrade to it? It wouldn't install correctly and caused lots of problems, so I contacted their tech support. I gave them my credit card number and downloaded the product. I clicked on the link, where I was encouraged to upgrade to Norton Internet Security. This past spring, Live Update reported that my subscription to Norton AntiVirus was expiring and I could renew it. Once a week my Norton Live Update automatically goes out and checks for updates to my Norton products. A couple of years ago Norton stopped supporting Norton Utilities for the Mac, so I switched to DiskWarrior for that feature. Still I persisted by protecting my Mac with Norton Antivirus, Norton Personal Firewall, and Norton Utilities. They originally started out supporting Apple products, but slowly moved into the PC market where the bulk of the opportunities were for making money. I have been a loyal Norton (now SYMANTEC) customer for about 20 years.
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